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How to pay for an order

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  • Payment methods

    You can use the following payment methods on the official Freddy Store:

    1. Credit Card and Prepaid Card
    2. PayPal
    3. Installment payment with ScalaPay
    4. Loyalty Freddy360° voucher
    5. Store Credit

  • Payment with Credit Card or Prepaid Card

    You can pay for all your orders using a Credit Card or Prepaid Card in a totally safe manner.
    Your data will always be processed and transmitted in a secure manner through HiPay and will only be disclosed to the bank to charge the shopping to the card used.
    We accept the following credit cards and prepaid cards: Visa, Mastercard, Maestro, and American Express.

    Two-factor authentication - PSD2
    pursuant to the new PSD2 European directive we have introduced a two-factor authentication to further protect your payments by credit or debit card.
    When you click "PLACE AN ORDER" you will be redirected to the bank website to finalize the payment and verify your purchase.
    It may take some time for the notification or message to be displayed.
    If you do not receive the notification automatically, log into your banking app to validate the authentication.
    To finalize the payment you first need to activate the two-factor authentication with your bank.

    How can I activate the two-factor authentication?
    Contact your bank for information on how to verify your card.
    To complete the payment verification procedure you may need to verify your identity through your banking app, enter a unique password sent by SMS or email, or use a secure token or any other form of verification provided by your bank.

    Are you unable to activate PSD2? Choose PayPal

  • Payment by PayPal

    You can pay for your order easily and securely with PayPal.
    You don’t have to enter your credit card or other personal data. All you need to do is enter the email and password of your PayPal account, or log in with your mobile number and PIN.

  • Installment payment with ScalaPay

    Get your order right away and pay in 3 zero-interest installments with Scalapay – powered by Stripe. Scalapay is available as a payment method in France.

    The first installment – equal to one third of the total purchase value – will be charged immediately.
    The second installment will be charged 4 weeks after the purchase, and the third and final installment 8 weeks after the purchase.
    If you meet the deadlines, you will only pay the cost of the items you purchased, with no interests.
    You can use Scalapay for purchases up to 300€.

    In order to pay with Scalapay, you have to create an account on the Scalapay website and you need an Italian debit or credit card. More information on the Scalapay website: click here.