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Customer Service and Assistance

Returns and Refunds

Address for returns:
Freddy S.p.A.
c/o Snatt Logistica spa
via Ruffilli 9, 20060 Pessano con Bornago (MI) - Italy

Complete online the return form

Customer Service

+39 0185 59101

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Customer Service is active from Monday to Friday:
from 09:00 to 13:00 and from 13:30 to 17:30

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  • Easy return

    Return the items you do not like
    within 40 days.

    More info
  • Shipping Flat Rate

    12,00 Euro regardless of the order.
    Delivery through express courier.

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  • We reward your fidelity

    With Freddy 360° you collect points
    and you get €50 for every €500 spent.

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PARTICIPATE IN FREDDY360°
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  • Ph. +39 0185.59.101
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