REWARDS FROM FREDDY360°!

FREDDY360° is Freddy's simple, efficient way to reward you and thank you for being a loyal customer.
Shop online at Freddy.com and earn points, which you can then turn into vouchers, plus other great benefits.
What are you waiting for? Join today and start earning points!

The rules of the FREDDY360° Loyalty Program

Each time you shop online on www.freddy.com, creating an account in either case, you’ll get one point for every euro spent (€1 = 1 point earned). After 500 points have been accumulated, they will automatically be converted to a Freddy360° voucher worth €50.00 that can be used on www.freddy.com.

Points will be awarded the moment you place your order online. If you withdraw/cancel your order or return the items in it (if allowed), the number of points deducted will be equal to the price of the items returned (total or partial). For example, if you place an order worth €100.00, 100 points will automatically be credited to your account; if you then decide to return €20.00 worth of items from that same order, 20 points will be deducted from your total points to accurately reflect your final purchase.

You cannot make a purchase using only the Freddy360° coupon, but you will need to spend an additional €15 to be paid with one of the methods of payment allowed on the website or at the store. If you are purchasing more than one item, the value of the coupon will be distributed proportionally among the items included in the order. The additional amount paid will be distributed in the same manner.

Considering the aforementioned balance-adjusting mechanism, the points you earn (which will immediately be visible in your personal account) will be converted to Freddy360° vouchers only after 40 days from the date of the last order that brought you over the 500 point threshold.

The points you’ve accumulated can be converted to vouchers only within the end of the calendar year following that in which you earned them. That means that on 1 January of each year, the points earned before 1 January of the prior year that haven’t been converted to a voucher will expire. For example, on 1 January 2023, all the points earned up to and including 1 January 2022 that haven’t been converted to a voucher will be deleted.

Vouchers created from points will be valid for 365 days. For example, a voucher issued on 1 June 2022 can be used up to and on 31 May 2023; After that date, it will automatically be deleted by the system.

For purchases made on our website with the FREDDY360° coupons, Freddy grants you the right of withdrawal, as provided for by the legislation, as well as the right to return a product within 40 days. If you exercise your right of withdrawal or return a product partially paid with the FREDDY360° coupon, since—as stated above—the value of the coupon was distributed proportionally among the items included in the order, to have your Freddy 360 credit fully restored and receive full refund of the additional amount you paid, you will have to return all the products included in the same order. Naturally, you can decide to return only part of your order. In that case, the value of the items returned will be refunded in part by reactivating your Freddy 360 credit and in part by reimbursing you the additional amount you paid. To see how you can get a refund for the additional amount you paid click here

PLEASE NOTE: Participation in the FREDDY 360° Loyalty Programme requires the creation and maintenance of your account on www.freddy.com. If you delete your account, no matter the reason, the points and vouchers you’ve accumulated will be automatically deleted and it will be impossible to recover or reactivate them in the future, even if you enrol again.