Problems with your account?

Did you enter the email address that the system suggested automatically?
It might be the wrong one! Try manually entering your email address, without selecting the one suggested by the system.

Is the email you entered correct, but you still can’t log in?
Here’s what to do:

  • Reset your password: from the login page, click Forgot your password?. You’ll then get an email with a link to reset your password.
  • Sign up with Facebook: you can use your Facebook profile to log in. From the login page, click Sign up with Facebook to securely log in to your account.

If you've forgotten your password, you can reset it by following a few easy steps:

  1. Reset your password: from the login page, click Forgot your password?;
  2. We’ll then send you an email with a link to reset your password;
  3. If you don’t see the email, check that it didn’t end up in your Spam folder;
  4. Set your new password and log in from the log-in page.

If you want, you can also log in using your Facebook profile. From the login page, click Sign up with Facebook to safely log in to your account.

If you don’t remember what email address you registered with, log in with your Facebook account.
It’s easy and secure: we’ll use your email address and username only.
You can decide to limit or block access to your data at any time via the Facebook privacy settings, including permission to monitor your activity on Freddy.com.

If the email address you used to register on Freddy.com is no longer valid and you need to log in to your account or shop online, you can update your email address.
Click here to open the form to update your email.