We use cookies to personalize your user experience and to study how our website is being used. You consent to our cookies if you continue to use this website. Select the types of cookies that you accept.
More information Manage Cookies Close

Easy Return

Free shipping on all orders

Ask for help

Freddy Official Store Freddy Official Store OFFICIAL
STORE
United Kingdom United Kingdom
Choose your country or region
  • Freddy Store
    • ItaliaUnited KingdomFranceEspañaÖsterreichOther Eu CountriesWorldwide CountriesAsia
  • Distributors You will be redirect to the official distributor's online store
    • Australia Belgium Canada China Croatia Czech Republic Denmark Finland Germany
    • Greece Hungary Ireland Israel Japan Luxembourg Mauritius Mexico Netherlands
    • New Zealand Norway Polska Russia Saudi Arabia South Africa Serbia Slovakia Slovenia
    • Sweden Switzerland United States
Menu Search Account Cart 0
  • Help
  • Login or Register
  • Saved products
  1. Woman
    • Wr.Up®
      • New Arrivals
      • Wr.Up® Pants
      • Wr.Up® Jeans
      • Wr.Up-In Tracksuits
      • Wr.Up® High Waist
      • Wr.Up® Faux Leather
      • Wr.Up® Sport
      • Wr.Up® Skirt
      • Get inspired
      • View All
    • Apparel
      • New Arrivals
      • Sports Trousers
      • Gym Leggings
      • Training Suits
      • Sweatshirt
      • Jackets
      • T-Shirts
      • Tops
      • Dresses
      • Skirts
      • Shorts
      • Bodysuit
      • Underwear
      • Ballet
      • Get inspired
      • View All
    • Shoes
      • Fitness Shoes
      • Dance Shoes
      • Ballerina Shoes
      • Feline Skinair®
      • View All
    • Bags and Accessories
      • Bags
      • Sports Garments
      • Gym Bags
      • View All
    • Sport
      • Yoga
      • Fitness
      • Gymnastics
      • Pilates
      • OUTLET
        • Apparel
        • Shoes
        • Accessories
    • Collections and Specials
      • Freddy Energy Pants®
      • WR.UP® Proud to Be
      • WR.UP® Technology
      • N.O.W.® Pants
      • Yoga 100% Made In Italy
      • Romero Britto for Freddy
      • A Choreography by Luca Tommassini
      • Laolu NYC for Freddy
      • Special Promos
    • WINTER SALE: 50% OFF + FREE SHIPPING, DON'T MISS OUT
  2. Man
    • Apparel
      • Sports Trousers
      • Sport Sweatshirts
      • Jackets
      • T-Shirts
      • Shorts
      • Made In Italy
      • Get inspired
      • View All
    • Shoes
      • Sports Shoes
      • View All
    • Accessories
      • Bags
      • View All
    • Outlet
      • Apparel
        • T-Shirts
        • Jackets
        • Trousers
        • Shorts
        • Sweatshirt
        • Fitness
        • Pilates
        • Gymnastics
        • Tops
        • View All
      • View All
    • Sport
      • Fitness
      • Gymnastics
      • Pilates
    • Collections and Specials
      • Luca Tommassini
      • Laolu NYC
      • Special Promos
    • WINTER SALE: 50% OFF + FREE SHIPPING, DON'T MISS OUT
  3. Junior
    • Apparel
      • Trousers
      • Gymnastics
      • View All
    • Outlet
      • Apparel
        • T-Shirts
        • Leggings
        • View All
      • View All
  4. WR.UP®
    • Shop Online
      • New Arrivals
      • WR.UP® Pants
      • WR.UP®-IN Tracksuits
      • WR.UP® Jeans
      • WR.UP® Faux leather
      • WR.UP® High Waist
      • WR.UP® Sport
    • Limited Editions
      • WR.UP®-IN Stretch Fleece
      • WR.UP®-IN Chenille
    • Learn More
      • WR.UP® Proud to be...
      • How do WR.UP® work?
      • WR.UP® Technology
      • WR.UP® Community
      • Get Inspired
      • Flagship Stores
  5. Outlet
    • Woman
      • Apparel
      • Shoes
      • Accessories
      • Last Chance from -60%
    • Man
      • Apparel
      • Shoes
      • Accessories
      • Last Chance from -60%
  • Help
  • Login or Register
  • Saved products

You have no items in your shopping cart.

  • Home /
  • Customer Service /
  • Contact Us
Customer Service
  • Contact Us
  • Problems with your account?
  • Find the right size
  • Sales Conditions
  • Purchase Instructions
  • Freddy360° and discount codes
  • Payment methods
  • Shipping and Delivery
  • Returns and refunds
  • How to Request a Return
  • PRODUCT WARRANTY
  • F.A.Q.
  • Change Email

Contact Us

Company information

Freddy S.p.A. UK
67 King's Rd
Chelsea SW3 4NT London U.K.
VAT 928 9064 86

Customer Service

+44 020 7730 3560
+44 792 8515391

Contact us on Whatsapp

Send us an email

Client support phone is active
From Monday to Friday: 11:00 a.m. - 05:00 p.m.
On Saturday: 11:00 a.m. - 06:00 p.m. On Sunday: closed

Assistance

Problems with your account?

  • Unable to log in?
  • Forgot your password?
  • Forgot your email?
  • Need to change your email address?
  • Cookies setting

Find the right size

  • WR.UP® Trousers
  • Apparel
  • Shoes

Purchase instructions

  • How to make a purchase
  • Payment methods
  • Change or cancel an order
  • Terms and conditions of sale
  • Product warranty
  • Privacy Policy

Shipping and deliveries

  • Shipping costs and methods
  • Shipping times
  • Track your order
  • Refusing a package
  • How to avoid shipment problems

Return and refunds

  • Return policy
  • What will I be refunded?
  • What can I return?
  • Preparing the package
  • Checking the status
  • Refund times and methods
  • Requesting a return

Freddy360° Credit and discount codes

  • What's Freddy360°?
  • Freddy360° Credit
  • Discount codes
  • Why doesn’t my discount work?
SEND US AN EMAIL Do you need help? Do you want to send us your CV? Click here to text us Contact us on WhatsApp Click here or call us at +39 349 557 9993
  • Free return label

    Return the items you do not like
    for free within 40 days.

    More info
  • Free shipping

    Free for all orders
    Shipping up to 5 working days.

    More info
  • We reward your fidelity

    With Freddy 360° you collect points
    and you get 50 £ for every 500 £ spent.

    More info
  • Woman
  • Wr.Up®
  • Apparel
  • Shoes
  • Bags and Accessories
  • Man
  • Apparel
  • Shoes
  • Accessories
  • Outlet
  • Junior
  • Apparel
  • Outlet
  • Collections
  • 100% Made In Italy
  • WR.UP®-IN Fleece
  • WR.UP®-IN Chenille
  • 100% Made In Italy
  • LUCA TOMMASSINI
  • Laolu NYC
  • Feline Skinair
  • Assistance
  • Problems with your account
  • Find the right size
  • Purchase instructions
  • Payment methods
  • Shipping Times and Costs
  • Returns and refunds
  • Instructor Program
PARTICIPATE IN FREDDY360°
  • Get points every time you make a purchase
  • €50 discount once you reach 500 points
  • Exclusive offers
Register now
  • About Us
  • Flagship Stores
  • Search Sales Points
  • News and Events
  • Work with Us
  • Become a Freddy Influencer
  • Company Profile
  • Sponsorships
  • Official Supplier Agreements
  • Client support
  • From Monday to Friday:
  • 11:00 a.m. - 05:00 p.m.
  • On Saturday: 11:00 a.m. - 06:00 p.m.
  • Ph. +44 020 7730 3560
  • Ph. +44 792 8515391
Reliability and convenience for online purchases
  • Credit Card or PayPal with no extra charge!
  • Free ShippingFor all Orders
  • Express CourierDelivery in 5 working days
Privacy Policy - Cookie Policy
©2020 Freddy SPA UK - 67 King's Rd, Chelsea - SW3 4NT London U.K. - VAT 928 9064 86 - Ph. +44 02077303560