IMPORTANT NOTICE FOR U.S. CUSTOMERS

Dear customer,

If you live in the US, starting from 02/28/2020 you can purchase FREDDY and WR.UP® items solely by creating a new account at the new official store FREDDY U.S.A.

ARE YOU WAITING FOR A DELIVERY?
All orders made by 02/28/2020 will be regularly handled and processed.
If you have doubts or need help, call our Customer Service at +1 305 5342 365 or send an email to [email protected]

DO YOU NEED TO RETURN AN ITEM?
All return requests sent by 02/28/2020 will be regularly handled. We will send you the return shipping label and the information to schedule parcel pick-up.
If you need to return an item, please bear in mind that as of 02/29/2020 you have 40 days from the order date to call our Customer Service at +1 305 5342 365 or send an email to [email protected]

Contact our Customer Service:
Call +1 305 5342 365 – the number is active every day from 11:00 a.m. to 10:00 p.m.
Send an email to [email protected]